Test Laboratory Customer Survey

Dear Valued Customer,

In order to provide you with higher-quality services, we kindly ask you to complete and submit this survey. Your feedback is of great importance to us, as it enables us to closely understand your expectations and respond to them promptly.

We thank you in advance for your time and cooperation.

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Ease of communication with the Laboratory Supervisor
Do you find our laboratory and personnel technically adequate for conducting tests?
When you call by phone, is the person you speak with able to provide the necessary guidance on your inquiry?
When you request technical information, the adequacy of the information provided by our technical staff, as well as their behavior and attitude
What is your opinion regarding the duration of the testing service we provide?
Your overall impression of our laboratory and test team
What is your opinion of our laboratory compared to other laboratories?
How would you evaluate our test instruments and equipment?
The cleanliness and organization of the test laboratory
What is your opinion regarding our testing prices?
When you submit a request or complaint, is it addressed promptly?
Are you provided with feedback and information in response to your requests and complaints?
What could be your reasons for choosing our Test Laboratory? (You may select more than one option.)
Company Information:
Company Representative’s:
Privacy Overview

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